![]() In May 2020, French players were advised that customer support may respond to inquiries in English instead of French. ![]() Unlike the previous message boards, the new forums required separate registration and were not linked to one's Aeria Games account. The previous forums had been the target of mass spam/DDOS attacks, rendered unusable for several days, and moderators were unable to contain it due to the outdated forum software. Twin Saga and all other titles published by Aeria Games transitioned to a new forum service in November 2017. Japanese voice acting remained for content released before the August 2017 patch, and English/French/German voice acting for system messages would also remain. Players with different language clients could connect to the same server, which used Central European Time.ĭiscontinuation of Japanese voice acting ĭue to licensing issues, beginning in August 2017, all future patches would contain Chinese voice acting instead of Japanese. Despite the European designation, this new server was only accessible through the French and German clients, and English-speaking European players had to connect to the U.S. On February 9, 2017, the French and German servers were merged to create a unified "European" server. In April 2017, a major patch containing a new class and several new maps was implemented, and an upcoming Steam Release was announced in order to renew interest, this patch was branded by Aeria Games and its parent company Gamigo as Twin Saga's official commercial launch. The game launched into open beta on September 1, 2016.īetween December 2016 and April 2017, just several months after open beta began, Twin Saga had no content updates. After the stress test ended, game servers went offline and all player progress was reset. The stress test was designed to test server load limits and lasted until August 29. Closed beta testing ran until August 27, at which point the stress test began. Various founders' packs were available costing 1999 AP, 4999 AP, or 29999 AP, roughly equivalent to US$20, US$50, and US$300.īeginning August 16, players who obtained closed beta keys were also allowed to join the game, in addition to the founders who had purchased packs. 1.3 Discontinuation of Japanese voice actingįounders' beta for Twin Saga ran August 9–16, 2016, and was open only to players who had purchased founders' packs.Of course they wouldn’t like you to message them about it. I’m kinda confused, because Aeria is definitely not hosting any private server… If I understood this correctly, you just contacted the “original” server that you had problems with the private one. Have a nice day and thank you.Įh… so you wrote Aeria that you had problems with the private server? I think something went wrong during the maintenance. So if it happened to you, just delete everything and dowload it again (I know, but you have to). It’s really sad I couldn’t get any help regarding that, but hey, I got what I wanted so stop complaining, Mbm! So I dowload it, install it, open up the game, log in and So, without any help with retrieving my “deleted” account, I just uninstalled it and deleted everything that had to do with it. While someone else said if I had question or anything, I could always ask them:Īlthough the last one was about something else (couldn’t dowload the game). (Also, following your tickets real time didn’t work) Anyways, It felt like they were trying to get me to stop contacting them. I don’t know if it is like that, I contacted them for the first time. I contacted the service and they did reply, but eeeeeh, they weren’t really helpful, well one wasn’t. I was playing the game, when suddenly it crashed and I went to see if it was maintenance time, and it was.Īfter some time, I tried logging into it, but couldn’t and got this message instead: Whoever plays Twin Saga the private server, hear me out:
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